DISCLAIMER

This Disclaimer ("Disclaimer" or "Policy") is issued by CHAKKION INDIA PRIVATE LIMITED, the company operating the Chakkion Mart brand and the e-commerce website https://chakkionmart.com/ (hereinafter referred to as "Chakkion Mart", "Company", "we", "us", or "our"). This Disclaimer explains the limitations, conditions, and responsibilities associated with accessing and using our website, browsing product listings, purchasing products, and using the services provided through our platform.

By accessing or using chakkionmart.com, you acknowledge that you have read and understood this Disclaimer. If you do not agree with any part of this Disclaimer, you should discontinue using the website. This Policy should be read together with our Terms and Conditions, Privacy Policy, Shipping Policy, Cancellation Policy, Refund and Return Policy, and other applicable policies published on our website.

1. GENERAL DISCLAIMER

All information, content, product descriptions, photographs, prices, availability details, promotional offers, and other materials displayed on Chakkion Mart are provided for general shopping and informational purposes. While we make reasonable efforts to maintain accurate and updated information, we do not guarantee that every item of information on the website will always be complete, current, accurate, or free from typographical errors, technical inaccuracies, or omissions.

Chakkion Mart strives to provide a convenient and reliable online shopping experience. However, the website and its services are provided on an "as is" and "as available" basis to the extent permitted by applicable law. We do not guarantee uninterrupted website availability, continuous access to every feature, error-free operation, or compatibility with every device, browser, network, or operating system.

We may modify, update, suspend, discontinue, or restrict any part of the website, including product listings, features, services, promotional campaigns, or other content, when reasonably necessary for business, technical, operational, security, or legal reasons. Where required by applicable law, such actions will be subject to the relevant legal requirements and consumer rights.

Nothing in this Disclaimer is intended to exclude, restrict, or override any consumer right, statutory protection, warranty, or legal obligation that cannot lawfully be excluded or limited under applicable Indian law.

2. NO PROFESSIONAL ADVICE

The information available on Chakkion Mart is intended to help customers understand and evaluate products offered through the website. Such information does not constitute professional, medical, legal, financial, investment, or other specialized advice. Any general statements about comfort, suitability, fabric characteristics, styling, fashion trends, or product usage are provided for shopping guidance only.

Customers should independently assess whether a product is suitable for their individual requirements, preferences, intended use, and circumstances. Where a product requires specific care, handling, or professional advice, customers should follow the manufacturer's instructions, product labels, and other relevant guidance.

3. PRODUCT INFORMATION, IMAGES, COLOURS, AND DESCRIPTIONS

Chakkion Mart offers clothing, apparel, fashion products, and other merchandise through its online platform. We make reasonable efforts to display product photographs, descriptions, sizes, colours, material details, prices, and other specifications as accurately as possible. However, actual products may differ slightly from the images or descriptions displayed on the website.

Differences may occur due to screen brightness, display calibration, lighting conditions during photography, image processing, manufacturing variations, fabric characteristics, dye batches, printing processes, or other factors beyond our reasonable control. Consequently, the colour, texture, appearance, stitching, pattern placement, packaging, or finish of a delivered product may not be identical to its online representation.

Product titles, specifications, material composition, size information, fit descriptions, wash-care instructions, and other listing details are provided using information available to us at the time of publication. Such information may originate from manufacturers, suppliers, brand owners, distributors, or other relevant sources. We make reasonable efforts to correct material inaccuracies when identified but cannot guarantee that every third-party specification will always be free from error.

Customers are encouraged to review the complete product description, available size chart, material information, care instructions, and applicable product-specific terms before placing an order. Product availability, sizes, designs, colours, and specifications may change from time to time.

Where a product description contains an error, material omission, or incorrect specification, customers should contact our support team. We will review the concern and take appropriate action in accordance with our applicable policies and consumer protection obligations.

4. PRODUCT QUALITY, MANUFACTURING VARIATIONS, AND WARRANTIES

Products sold through Chakkion Mart may be sourced from manufacturers, suppliers, distributors, brands, or other authorized or relevant commercial sources. Minor variations in stitching, measurements, finishing, packaging, or other non-material characteristics may arise during ordinary manufacturing and handling processes.

Any product warranty, guarantee, replacement commitment, or after-sales service will apply according to the terms expressly communicated for the relevant product, the applicable manufacturer or brand warranty, and applicable law. Unless specifically stated, Chakkion Mart does not represent that every product carries a separate manufacturer warranty or an additional guarantee beyond the rights available under applicable law.

Customers should retain their order confirmation, invoice, packaging, warranty documentation, and other relevant records when raising a concern regarding product quality, defects, incorrect items, or warranty coverage.

Nothing in this section limits a customer's rights in relation to defective, damaged, misrepresented, or otherwise non-compliant goods under applicable consumer protection law.

5. PRICING, DISCOUNTS, STOCK, AND AVAILABILITY

Prices, discounts, promotional offers, stock levels, delivery estimates, and other commercial information displayed on Chakkion Mart may change from time to time. Displaying a product on the website does not necessarily guarantee that the product will remain available until an order is placed or accepted for fulfilment.

We make reasonable efforts to ensure that prices and product information are displayed correctly. However, technical errors, system issues, supplier updates, inventory discrepancies, or inadvertent listing mistakes may occasionally occur. If a material pricing, stock, or product-description error is identified, we may contact the customer to explain the issue and, where appropriate and legally permissible, offer a suitable resolution or cancel the affected order.

If an order is cancelled by us because the product is unavailable or a material listing error has occurred, any amount received for the affected order will be refunded in accordance with the applicable Refund and Return Policy and applicable law.

Discounts, coupon codes, promotional benefits, and special offers may be subject to specific eligibility requirements, validity periods, minimum purchase values, usage limits, or other disclosed conditions. Customers should review the relevant terms before using a promotional offer.

6. PAYMENTS, PAYMENT GATEWAYS, AND TRANSACTION VERIFICATION

Payments made through Chakkion Mart may be processed using supported payment methods and third-party payment service providers, banks, payment gateways, or financial networks. The availability and successful completion of a transaction may depend on the relevant payment provider, issuing bank, network connectivity, security verification, and other transaction-specific factors.

Payment attempts may occasionally fail, remain pending, be delayed, or display an incorrect status because of technical interruptions, banking delays, payment gateway errors, or network-related issues. Customers should check their bank or payment application and contact our support team if an amount has been debited but the corresponding order confirmation or payment status is unclear.

Where payment verification is required, order processing or dispatch may be subject to confirmation of the transaction. Customers should provide accurate transaction details when requesting assistance. Any additional verification will be carried out in accordance with applicable law and our operational procedures.

Chakkion Mart does not control the independent systems, infrastructure, or processing timelines of third-party banks and payment service providers. Nevertheless, we will make reasonable efforts to assist customers in investigating payment-related concerns within our control. Refunds, where approved or required, will be handled in accordance with the applicable policy and legal requirements.

Customers must not share passwords, one-time passwords (OTPs), payment PINs, complete card credentials, or other confidential authentication information with anyone claiming to represent Chakkion Mart. Customers should use only payment methods and payment pages presented through legitimate and authorized channels.

7. SHIPPING, DELIVERY, AND LOGISTICS DISCLAIMER

Delivery estimates displayed on Chakkion Mart are indicative and may vary depending on the destination, product availability, order processing, courier capacity, weather conditions, public holidays, transportation disruptions, local restrictions, or other circumstances affecting logistics operations.

We make reasonable efforts to process and dispatch accepted orders within the communicated timelines. However, an estimated delivery date is not a guarantee of delivery on a particular date unless an express, enforceable commitment applies. Customers should refer to our Shipping Policy for further information about dispatch, delivery estimates, tracking, and related conditions.

Customers are responsible for providing a complete and accurate shipping address, contact number, postal code, and other information requested during checkout. Incorrect or incomplete details may result in delivery delays, failed delivery attempts, or the return of a shipment to the sender.

Where a shipment is delayed, lost, damaged, or incorrectly marked as delivered, customers should contact our support team with the relevant order number and tracking information. We will make reasonable efforts to coordinate with the relevant logistics partner and review the matter in accordance with our policies and applicable law.

Nothing in this Disclaimer removes any obligation that Chakkion Mart may have regarding delivery, order fulfilment, refunds, or customer remedies under applicable law.

8. THIRD-PARTY WEBSITES, SERVICES, AND EXTERNAL LINKS

Chakkion Mart may use or provide access to third-party services, including payment gateways, courier tracking systems, social media platforms, analytics tools, communication services, or external websites. Such services may operate independently of Chakkion Mart and may be governed by their own terms, conditions, security practices, and privacy policies.

We do not own or control every external website or third-party service that may be referenced or integrated into our platform. Therefore, we cannot guarantee the accuracy, availability, security, content, or privacy practices of independent third-party services. The presence of a link or service on our website does not necessarily constitute an endorsement or guarantee of the third party.

Customers should review the relevant third party's terms and privacy policy before providing information or completing transactions on an external platform. Where a concern relates to a third-party service, customers may need to contact the relevant provider directly, while also informing our support team where the issue affects an order placed through Chakkion Mart.

Our use of third-party providers does not exempt us from responsibilities that remain applicable to Chakkion Mart under Indian law.

9. CUSTOMER RESPONSIBILITIES AND PROPER USE

Customers are responsible for reviewing product details, selecting appropriate sizes, checking available specifications, understanding applicable product-care instructions, and evaluating whether a product meets their requirements before placing an order.

Customers must provide accurate, complete, and up-to-date information when registering an account, placing an order, making a payment, or contacting customer support. Customers should promptly notify us if they identify unauthorized activity involving their account or order information.

Users must not misuse the website, attempt unauthorized access to its systems, interfere with its normal operation, submit fraudulent orders, provide knowingly false information, abuse promotional offers, or engage in activities that violate applicable law or the rights of others.

Chakkion Mart reserves the right to investigate suspected misuse and take proportionate action, including restricting access or cancelling an affected transaction where reasonably justified and legally permissible. Any action affecting an order, account, refund, or consumer right will remain subject to applicable law and our published policies.

10. WEBSITE SECURITY, TECHNICAL ERRORS, AND SERVICE INTERRUPTIONS

We take reasonable steps to maintain the security, functionality, and availability of Chakkion Mart. However, no website, electronic communication channel, or internet-based service can be guaranteed to remain completely secure or free from technical faults at all times.

Temporary interruptions, maintenance periods, server failures, software errors, connectivity problems, cyber incidents, or compatibility issues may affect website access or certain functions. We will make reasonable efforts to restore affected services and address issues within our control.

Customers should ensure that their devices and browsers are appropriately maintained and use reasonable security precautions when accessing the internet. Customers should avoid accessing suspicious links or disclosing sensitive account information through unauthorized communications.

We do not guarantee that the website or any downloadable material will always be free from harmful components. However, this statement does not reduce any security, data protection, or other obligations imposed on us by applicable law.

11. LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Chakkion Mart shall not be responsible for losses arising solely from a customer's reliance on general information, minor non-material display differences, temporary website interruptions, or independent third-party service failures that are outside our reasonable control, except where such responsibility cannot lawfully be excluded.

To the extent permitted by law, we shall not be liable for indirect or consequential losses that are not reasonably foreseeable and that arise in connection with the use of the website or a service interruption. Any assessment of liability will depend on the facts, the nature of the loss, the applicable contractual terms, and relevant legal requirements.

Nothing in this Disclaimer excludes or limits liability for fraud, wilful misconduct, negligence where liability cannot lawfully be excluded, or any other liability that cannot be restricted under applicable Indian law. Nothing in this section limits a consumer's statutory rights or remedies concerning defective products, deficient services, misleading representations, unfair trade practices, or other matters covered by applicable consumer protection legislation.

12. INTELLECTUAL PROPERTY AND WEBSITE CONTENT

Website text, graphics, branding, logos, page layouts, photographs, design elements, and other materials may be owned by Chakkion India Private Limited or used under applicable permissions, licences, or other lawful arrangements. Such materials may be protected by intellectual property laws.

Unless expressly permitted by law or authorized in writing by the relevant rights holder, users must not reproduce, distribute, modify, commercially exploit, or otherwise use protected website materials in a manner that infringes intellectual property rights.

Product names, logos, trademarks, and images belonging to third-party manufacturers or brands remain the property of their respective owners. Their appearance on Chakkion Mart is intended to identify or describe the relevant products and does not necessarily imply ownership, sponsorship, or endorsement by those rights holders.

13. CHANGES TO THIS DISCLAIMER

Chakkion India Private Limited may revise this Disclaimer from time to time to reflect changes in business operations, product offerings, website functionality, legal requirements, or customer service procedures. The updated version will be published on the relevant policy page of https://chakkionmart.com/.

Where appropriate, the revised Disclaimer will indicate its effective or updated date. Customers are encouraged to review this page periodically to remain informed about the applicable terms. Changes will take effect as stated in the revised policy and will be subject to applicable legal requirements.

14. GOVERNING LAW AND JURISDICTION

This Disclaimer shall be interpreted in accordance with the laws of India, to the extent applicable. Any dispute arising in connection with the use of Chakkion Mart shall be handled in accordance with applicable law and the jurisdiction of competent courts or forums.

Nothing in this section prevents a consumer from exercising a right to approach a competent consumer commission, regulatory authority, or other forum where such a right is available under applicable law. No provision of this Disclaimer is intended to unlawfully restrict a customer's statutory remedies.

15. CONTACT INFORMATION AND CUSTOMER SUPPORT

If you have any questions, concerns, or requests regarding this Disclaimer, product information, website content, or a matter related to an order placed through Chakkion Mart, you may contact us using the following details:

Company Name: CHAKKION INDIA PRIVATE LIMITED

Brand Name: Chakkion Mart

Website: https://chakkionmart.com/

Email: wecarechakkionmart@gmail.com

Phone: +91 9520827139

Registered / Business Address: PROPERTY NO-28, SHOP NO-305, THIRD FLOOR, VEER SAVARKAR BLOCK, SHAKARPUR, NEW DELHI, DELHI, INDIA, 110092.

When contacting our support team, please include your order number, if applicable, and a clear description of your concern. Please do not include passwords, OTPs, payment PINs, or other confidential authentication details in your message.

16. FRAUD PREVENTION AND CUSTOMER SAFETY

Customers should remain alert to fraudulent calls, text messages, emails, social media accounts, and WhatsApp messages from individuals falsely claiming to represent Chakkion Mart or CHAKKION INDIA PRIVATE LIMITED.

Never disclose your OTP, password, UPI PIN, card PIN, or other confidential authentication credentials to a person claiming to be our representative. Do not make payments to personal accounts or follow payment instructions received through suspicious or unauthorized channels. Always verify that you are communicating through our official website or published customer support contact details.

If you receive a suspicious communication or notice an unauthorized transaction relating to an order, contact us promptly at wecarechakkionmart@gmail.com or +91 9520827139. For suspected payment fraud, you should also contact your bank or payment service provider immediately and report the matter to the appropriate authorities where necessary.

Chakkion Mart will make reasonable efforts to review reported incidents and assist customers within our control. We cannot guarantee the actions or identity of individuals operating outside our authorized channels.

17. FINAL ACKNOWLEDGEMENT

By accessing or using Chakkion Mart, you acknowledge that you have had the opportunity to review this Disclaimer and the other policies applicable to your use of the website. This Disclaimer is intended to clarify the scope of the information and services provided through our platform and the respective responsibilities of the Company and its customers.

If any provision of this Disclaimer is found to be invalid or unenforceable under applicable law, the remaining provisions shall continue to apply to the extent legally permissible. Any provision that conflicts with a mandatory legal requirement shall be interpreted or limited as necessary to comply with that requirement.

Company: CHAKKION INDIA PRIVATE LIMITED